📦 Shipping Policy
1. Processing Time
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All orders are processed within 1–2 business days.
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Orders are not shipped or delivered on weekends or holidays.
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You will receive a confirmation email with tracking details once your order is shipped.
4. Order Tracking
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A tracking number will be sent via email once the order is dispatched.
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You can track your shipment via our courier partner's website.
🔁 Return & Exchange Policy
1. Eligibility for Returns
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Returns accepted within 7 days of delivery.
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Items must be unused, in original packaging, and in the same condition received.
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Proof of purchase (invoice or receipt) is required.
2. Non-returnable Items
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Opened headphones/earbuds (for hygiene reasons)
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Gift cards
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Sale/clearance items (unless damaged)
3. Return Process
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Email us at frgadgets5618@gmail.com to initiate a return.
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Once approved, you’ll receive instructions and a return address.
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Return shipping costs are the buyer’s responsibility (unless item was defective or wrong).
4. Refunds
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Once we receive and inspect the returned item, we will notify you.
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Approved refunds will be processed within 3–5 business days via your original payment method.
5. Exchanges
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We only replace items if they are defective or damaged.
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If you need to exchange it, email us with photo proof.
📩 Need Help?
For any questions related to shipping or returns, contact us at:
📧 frgadgets5618@gmail.com